Returns & Refund Policy

Due to the perishable nature of our products, all wine and food sales are final. If you receive a bottle that is corked or damaged, please contact us within 14 days for an exchange or store credit.

Return Process

• 1.
  Inspect Your Order

  Examine your bottles and pantry items upon arrival to ensure everything is in perfect condition and matches your order.

• 2.
  Contact Our Team

  If you encounter a faulty bottle or damage, email us at [email protected] with your order number and a photo of the issue.

• 3.
  Verification Process

  Our sommeliers will review your claim; for corked wines, we may request that you keep the bottle and original cork for inspection.

• 4.
  Resolution

  Once approved, we will issue a replacement of the same bottle or provide store credit to help you find your next favorite natural wine.